FAQs

Alma House is not your average stay.
We combine the comforts of home with the spirit of discovery.
Located in the creative enclave of New Bahru, we offer a flexible, guest-first experience designed for longer stays. Each room (except the deluxe room) includes a washer/dryer, kitchenette, and queen bed (and sofa beds for 1BR and 2BR units) – ideal for travelers who want more than just a place to sleep.
Our friendly team is on hand at the reception, and we love welcoming return guests and even their pets.

Alma House is located at 46 Kim Yam Road #03-03, Singapore 239351.
Nestled in New Bahru – a vibrant creative district in River Valley, just steps from the Singapore River.
There is a complimentary shuttle bus every 30 mins from 12pm to 8pm with drop off at Somerset, the heart of Orchard Road.
New Bahru is home to design-forward shops, artisanal cafes, green parks, a playground and riverside dining, offering the perfect balance between energy and calm.
Fort Canning Park and Robertson Quay are both just a short stroll away.
Central Business District (CBD) is just 7 minutes away by car, and Marina Bay Sands, Gardens by the Bay under 15 minutes away by car.
Whether you’re here for a week or a month, New Bahru sets the tone for a richer stay.

Within New Bahru, Alma House guests are just steps from a vibrant world of possibilities:
A full-service CS Fresh supermarket is just next door—ideal for guests who prefer to cook, snack, or settle in like a local.
Culinary adventure by day or night—from neighbourhood cafés like Dearborn, Atipico Room #15, and PPP Coffee to Michelin-recommended dining at San Shu Gong, Kotuwa, Somma, Bar Bon Funk and The Coconut Club.
Retail and creativity collide in thoughtfully curated boutiques—Beyond The Vines, MAKE by Ginlee, Studio Yono, Soilboy, Crafune, Curious Creatures, Morning, POV by The Missing Piece, SOJAO Home Goods, and Woods in the Books—offering bespoke fashion, lifestyle goods, workshops, and art installations.
Wellness and fitness are on hand at Off Duty Pilates, Mobilus New Bahru, SuRge, CRNK, and Hideaway spa—whether you want to power up with HIIT, reform, spin, stretch, or relax with a cold plunge and massage.
Family-friendly entertainment includes enrichment studios like PeiPer, Chalk N Pencils and Thrive by Julia Gabriel, plus a whimsical independent bookstore perfect for all ages.
All of this creative energy is housed within the beautifully restored architecture of a former school—making New Bahru not just a place to visit, but a neighbourhood to live in.

Alma House has ongoing partnerships with our neighbors within New Bahru, please check the Possibilities section on our website for the latest exclusive offers and partnership discounts!
We also offer a Dearborn breakfast set available at $20++ which you can conveniently pick up and enjoy in our lobby lounge—skipping the queue at this beloved (and often bustling) café.
All rooms come with Body Soap and Shampoo amenities are from Omno, our neighbor located in New Bahru specialising in premium bodycare products.

Our 2,000 sq ft lobby lounge is open to all guests from 7am to 10pm, offering a flexible and inviting space for remote work, casual meetings, or simply to catch up with friends.
Enjoy a curated selection of beverages, including coffee, non-alcoholic refreshments, and a range of wines and spirits.
If you're planning a private gathering or event for up to 60 guests, the lobby lounge and two meeting rooms are also available for booking. Please contact us directly at hello@almahouse.sg for rates and availability.

Yes! We collaborate with a premium transport provider and we will be pleased to arrange airport pick-up, drop-off or round-trip services.
Please contact us at hello@almahouse.sg with your flight details, number of passengers and estimated number of luggage pieces with at least two hour advance notice.
We will recommend you the best vehicle option and make the arrangements for you.

Alma House is conveniently located between two MRT stations—Fort Canning and Great World City—and offers easy access to the Central Business District (CBD), which is just an approximately 7-minute drive or 2 MRT stops away.
Fort Canning MRT is a 10-minute walk from Alma House, located beside the leafy and historic Fort Canning Park—perfect for morning runs, leisurely strolls, or visits to the children’s playground.
Great World MRT is a 14-minute walk and connects directly to Great World City Mall, where you’ll find a wide selection of restaurants, supermarkets, kids’ entertainment, and lifestyle retail stores. A complimentary shuttle bus also runs every 30 minutes to Somerset in Orchard Road, a quick 10–15 minute ride away—ideal for shopping or connecting to other parts of the city.

Alma House is designed for longer stays – with a minimum of 6 nights – so you can settle in, not just pass through.
The longer you stay, the better the value, with flexible weekly and monthly rates available.
Many of our guests are return visitors who treat this as a second home.

Our lobby lounge is where check-in happens.
On arrival, please take the elevator to level 03.
You will need your physical passport with you, you will be required to sign a registration card as part of the check-in process. An authorization of S$250 deposit will be taken from your credit card for potential incidentals incurred during your stay. Passports of all occupying individuals will be required and the $250 deposit will be voided on the day of the departure.
Only guests aged 18 or above will be allowed to check-in unaccompanied.

Check in time is at 3pm, and check out time is at 12pm.
Early check in and late check out (subject to availability) can be arranged at a fee in advance.
We are also happy to store the bags with us for the day if your room is not ready upon your arrival, and/or after your check out if your departure is late.

As part of your room stay, your room will be cleaned twice a week on fixed dates.
Our guest experience staff will inform you of the days upon your check-in.
If you wish to have your room cleaned more frequently, we will be happy to arrange it accordingly at an additional rate.

Alma House is strictly non-smoking in our premises including all rooms, corridors, stairways and lobby.
However, you can smoke in the designated outdoor areas of the compound.
Smoking in any area within Alma House will incur a cleaning fee of S$500++ if violated, excluding the charge of any damages.

The maximum number of guests per room depends on the room type booked:
Deluxe Room: Up to 2 adults
Studio: 2 adults + 1 child (below 12) or infant
1-Bedroom: 2 adults + 1 on the sofa bed
2-Bedroom: 4 adults + 1 on the sofa bed
All rooms are furnished with queen-sized beds (suitable for two), and select rooms include a sofa bed or can accommodate an infant crib upon request.

Yes. Alma House counts with two meeting rooms. Each meeting room accommodates 06 pax.
The full day rate, for up to 9 hours, is S$150++ Half day rate (up to 5 hours) is available at S$80++ and every extra hour is charged at S$15++.
We will serve complimentary water and other beverages are available based on the lobby lounge menu options and prices.
Please reach out to us at hello@almahouse.sg if you have special corporate enquiries.

Every room (except the deluxe room) is equipped with a washer/dryer so you can settle in and live comfortably, whether you're staying for a week or a few months.
We also offer an optional laundry, dry cleaning and ironing service for added convenience.
Simply fill up the in-room laundry form, which indicates the price list.
If you prefer to do your own laundry, we offer laundry detergent pods for $3 each from the reception!

Absolutely – pets are family at Alma House.
We’re a paw-friendly property and happy to accommodate furry friends in select rooms.
Just let us know in advance so we can prepare accordingly.
It’s part of our commitment to making you feel completely at home, subject to signing our Pet Agreement form on arrival and a one-time non-refundable cleaning fee of S$200++ will be charged.
Only one pet (dog or cat) is allowed during the stay, and their weight must be below 16kg, please reach out to us directly if you have more than one pet and we will review it on a case by case basis.

We do offer luggage storage facilities for our guests.
You can leave your luggage with us before your check-in time or after your check-out time, allowing you to explore the area or enjoy your last day without the burden of carrying your bags.
You will be given a luggage ticket for your luggage self-collection.

Unless stated otherwise, our room cancellation policy requires you to cancel your stay at least 3 days prior to the day of arrival to avoid any fees. Guests should notify the property by email or cancel their reservation directly online.
Cancellations made within 3 days from the scheduled arrival date will be subject to 100% charge.
No shows will also be charged 100% of the stay.
However, this is not applicable to special promotions or advanced purchase bookings which are non-refundable.
Please read the terms of your booking before confirming such.